Celestica is one of the largest and most successful electronic manufacturing companies in the world. Headquartered in Toronto, Canada, Celestica employs over 43,000 people in 30 locations worldwide.
The company provides a wide variety of services to its blue-chip customer base including outsourced design, engineering, manufacturing, fulfilment and aftermarket services.
The Green Services team within Celestica recognised the need to provide their blue-chip customers with a very high quality service for the disposal of unwanted IT assets including customer end-of-life equipment or returns as well as obsolete and surplus inventory. Corporations experience a number of legal and ethical challenges when disposing of equipment and Celestica wanted to differentiate their service to provide customers with the peace of mind that equipment was being disposed off in a highly secure and environmentally-safe manner. In order to provide this level of service, Celestica recognised that they would need an extremely flexible and robust tracking system that could provide reports on how, when and where assets were disposed off.
Celestica talked to a number of software vendors including SAP but decided to adopt Green Oak’s We3 Recycler product because of the level of traceability and reporting that the product provided. The team at Celestica also chose Green Oak because of their commitment to work in partnership with Celestica on the future development of the product to incorporate new features and functions.
Since implementing the solution, Celestica have been able to provide customers with end-to-end reports that provide a breakdown of items received on a specific order, how those items were processed (disassembly, harvest, test etc.) and where the resulting fractions were shipped to for final disposition including material recovery. Celestica and Green Oak have worked together on the development of a new Certificate of Destruction process that provides evidence of downstream processing.